Privacy Notice

1. Scope

This notice explains how Manny collects, uses, shares, and retains information when you visit our public website or use Manny’s content-planning, analytics, memory, scheduling, and publishing service.

Manny is not Meta, Instagram, Google, Stripe, Apify, OpenRouter, or an AI-model provider. Those services have their own privacy practices.

2. Information we collect

• Account and profile information, such as your name, email address, display name, authentication identifiers, preferences, brand profile, and support communications.
• Content and planning data, including chat messages, ideas, projects, calendar items, captions, uploaded media or documents, publishing instructions, and Manny memory that you choose to save.
• Connected-account data, such as Instagram account identifiers, profile and media metadata, permitted analytics, publishing status, and encrypted access credentials needed to provide the connection.
• Billing records from Stripe, including customer, checkout, subscription, plan, payment-status, and limited transaction metadata. Manny does not receive your full payment-card number.
• Technical and security data, such as IP address, browser or device information, request identifiers, timestamps, error and audit events, and abuse-prevention signals.
• Optional public-site analytics and attribution data only after you grant analytics consent, including Meta browser identifiers and campaign parameters when available.

3. How we use information

• Authenticate accounts and operate Manny’s planning, memory, analytics, scheduling, upload, and publishing features.
• Generate and personalize AI responses, content suggestions, and strategy using the context you provide.
• Retrieve permitted Instagram data, calculate analytics, and carry out publishing actions you request.
• Process subscriptions, confirm purchases, prevent duplicate billing events, and provide customer support.
• Protect accounts, investigate failures or abuse, monitor reliability, and comply with legal obligations.
• Measure public-site marketing only when analytics consent has been granted.

4. Service providers and disclosures

We do not sell personal information. We disclose information only as needed to operate Manny, follow your instructions, protect the service, complete a business transaction, or comply with law.

Depending on the features you use, processors may include Meta and Instagram; Google authentication or Calendar; Stripe; Apify; OpenRouter and the selected AI-model provider; and cloud hosting, database, storage, monitoring, and communications providers. We send each provider only the information reasonably needed for the requested function.

5. AI processing

Prompts may contain your chat text, selected brand or memory context, and content needed to answer your request. They may be sent to OpenRouter and the selected model provider. Do not submit secrets or third-party personal information that you are not authorized to process.

Manny output may be incomplete or incorrect. Review generated content and publishing details before relying on them.

6. Cookies, Meta Pixel, and your choices

Manny uses essential storage for authentication, security, and product preferences. The Meta Pixel is optional: it is not loaded until you grant analytics consent, and it is excluded from authenticated, login, API, and legal routes.

Where supported, Manny honors a browser Global Privacy Control signal unless you previously made an explicit analytics choice. You can change your choice in Settings → Preferences after signing in. Blocking optional analytics does not prevent use of Manny’s core product.

7. Control of connected data

• You may disconnect supported integrations in Manny and may also revoke Manny from the connected provider’s settings.
• You can review and edit supported profile and preference fields. Manny provides controls to export or delete Manny memory where those controls are shown.
• For account access, correction, portability, deletion, or privacy requests not available in the product, contact us. Some records may be retained when required for security, billing, dispute, or legal purposes.

8. Retention and security

We retain information for as long as needed to provide the service, maintain security and audit records, meet billing and legal duties, resolve disputes, and enforce agreements. Retention varies by data type and connected provider.

We use reasonable administrative and technical safeguards, including access controls and protection of data in transit. No online service can guarantee absolute security.

9. International processing and regional rights

Information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border processing.

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, and to appeal certain decisions. We will verify and respond to valid requests as required by applicable law. We do not discriminate for exercising privacy rights.

10. Children

Manny is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information to Manny.

11. Changes and contact

We may update this notice as Manny, its providers, or legal requirements change. Material changes will be reflected by a new effective date and, when appropriate, an additional notice.

Questions and privacy requests may be sent to mannyaisocial@gmail.com. Please do not email passwords, access tokens, payment-card data, or other secrets.